Frequently Asked Questions

Here are answers to some of the most common questions about our services, pricing, and support process. We’re here to make tech easy for everyone!

What areas do you serve?▼

We currently provide in-home and remote tech support services from Broward County down to Homestead, Florida.

Do you help seniors with basic tech setups?▼

Absolutely! We specialize in patient, step-by-step assistance for seniors—whether it's setting up phones, computers, smart TVs, or Wi-Fi.

How can I book a service?▼

You can book directly on our website using the 'Book Now' button or call us at (786) 366-2729 to schedule an appointment.

What payment methods do you accept?▼

We accept all major credit and debit cards through Stripe’s secure checkout. You can also pay at the end of your appointment.

Do you offer monthly or yearly plans?▼

Yes! Our CallTechCare Plans let you enjoy ongoing tech support for a flat monthly or annual rate. Perfect for seniors who want reliable help anytime.

Can I get remote help instead of an in-person visit?▼

Yes. Many issues can be resolved through our secure remote session software, saving you time and travel costs.

What if I’m not satisfied with the service?▼

Your satisfaction is our priority. If an issue wasn’t fully resolved, we’ll make it right or credit your account for a follow-up visit.

Still have questions? Contact our team and we’ll be happy to help.